Deep breaths

General January 26th, 2005

The day I’m having a bad morning at work, I rip off the page-a-day calendar and it reads:

Look at the weaknesses of others with compassion, not accusation. It’s not what they’re doing or should be doing that’s the issue. The issue is your own chosen response to the situation and what you should be doing. If you start to think the problem is “out there,” stop yourself. That thought is the problem.

It reminds me of my customer service training, and the fact you have to give permission to people to make you upset. The trick to keeping a cool head is never to permit someone to make you angry.

Or something. The wireless works. Honest. It might not work for you, but it works for the hundreds of other people who are in the building everyday. Your crappy card or tablet has a poor wireless implementation, either in hardware or drivers. I didn’t make your hardware or write your drivers. It’s not my fault. Buy better equipment. If your jalopy breaks down, do you blame the city that paved the road? [/end rant]